Troubleshooting Plugin Display and Functionality Issues
If you observe that the plugin's interface is rendering incorrectly—for example, with blue buttons instead of the standard brand colors—and that certain options are unavailable or non-functional, the most common cause is a browser-side cache issue.
To resolve this, please perform the following troubleshooting steps.
Recommended Troubleshooting Steps
1. Clear Browser Cache:
The first step is to completely clear your web browser's cache and cookies. This action forces the browser to download the most recent, correct styling and scripts for the plugin.
2. Verify Plugin Version:
Ensure that you have the latest version of The Moneytizer plugin installed. An outdated version may have compatibility issues with your current browser or WordPress setup.
3. Use a Supported Browser:
Verify that you are using a recommended, modern browser for navigation and administrative tasks. We strongly recommend using the latest versions of Google Chrome, Mozilla Firefox, or Safari. The use of other browsers, such as Microsoft Edge or other obsolete versions, is not recommended and may result in rendering or compatibility issues.
**By clearing the browser cache or switching to a supported browser, the plugin should render correctly with the intended The Moneytizer interface (black and red), and all functionalities should be restored.