Why is my CMP not being recognized or verified by your platform ?
Resolution for CMP Verification Failures
If you are experiencing difficulty in getting your Consent Management Platform (CMP) verified by our system, a common cause for this issue is a technical conflict with a third-party service, most notably Cloudflare.
If you have inserted a compliant CMP-type consent banner, but our verification system (or "extension") is unable to recognize it, this often indicates that Cloudflare's settings are interfering with our system's ability to detect the banner.
Required Action
To resolve this, please contact our support service directly. Our team will assist you in diagnosing the specific conflict and provide instructions on the necessary steps to ensure your CMP is recognized.
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